Platform · Customisation

Can SaleShade bend to fit your process?

Configured around your process at implementation; shaped by feature requests after. Where a need is truly yours alone, custom work exists — said plainly.

Three honest layers, not one vague yes

"Is it customisable?" usually gets a vague yes and a later argument.

Here is the precise answer, in the three layers it actually has.

Configured around you

At implementation: your stages, your document formats, your fields, your users and their roles — arranged by our team around how your business already runs.

Requests that land in the product

Ask through support, WhatsApp, or in the demo. Each request is reviewed, the widely-useful ones get built, and you are told when yours arrives.

Custom, where the need is yours alone

Developed to the same standard as the core product, maintained for your account, and sometimes graduating into the platform.

The first layer: configured around you, at implementation

→What happens after you sign

This layer is where "will it fit us?" is mostly answered, and it is standard, not special.

The second layer: feature requests that actually land

After go-live, the platform keeps moving — and requests from users drive much of it.

Ask for a feature

The request form sits on the roadmap page, beside what is already being built — so you can see whether somebody has asked before you.

Your details are used only to answer this customization, and are never sold or shared. Privacy policy.

The platform's best features started as somebody's request — which is the healthiest way software grows.

The third layer: when the need is truly yours alone

Some requirements fit one business and would burden every other.

Whether custom is the right answer at all is a question we keep an honest page about:

→Custom software: when it is right

The line we hold

What we do

Configure for everyone — at implementation, as standard rather than as a favour
Build requests into the product — so one business’s ask reaches every other business
Custom where it truly belongs — held to the same standard as the core

What we do not do

Fork the product — into a hundred bespoke versions
Leave each one to rot alone — which is the failure mode custom-software buyers know too well

Configuration for everyone, requests into the product, custom where it truly belongs: three layers, each named for what it is.

Bring your oddest requirement to a demo — and hear which layer it lands in.

Ask for a demo