SaleShade Operations · Order tracking

Where any order stands, right now

Every order wears its stage — punched to delivered — visible to your team, your dealers and you, from anywhere. Status by looking, not by phone calls.

The most repeated phone call in your office is a status question

The dealer rings at ten: where is my order? The desk rings the godown.

The status always exists — somewhere in the building, in whoever last touched the order. That is the problem. The answer to "where is it" lives in people, so getting it is a relay of phone calls, and every open order multiplies the relay.

The old way1

The dealer rings at ten

where is my order?
2

The desk rings the godown

who asks the man who packed it
3

He is across the building

and the relay waits
4

An answer at 10:20

that was true an hour ago

Eight stages, and every order wears one

A product order moves through eight stages: punched, mapped, allotted, invoice generated, checked, invoice finalised, dispatched, delivered.

Orders by stage
Punched4Mapped2Allotted6Invoice generated3Checked5Invoice finalised2Dispatched7Delivered22
Verma TradersCheckedSO/26/1184
Anand InteriorsDispatchedSO/26/1179
Sethi BuildersAllottedSO/26/1163
The stage changed because the work happened — nobody updated a note.
Illustrative view. A solution order adds two more stages: under production, under installation.

So the answer to "where is it" is a look, not a phone call. Open the order: there is its stage.

A status somebody updatesThe old way
  • Is a note — and a note is only as current as the last person who remembered
  • Lives in people — so getting it is a relay of phone calls
  • Multiplies — with every open order on the books
A stage the work moves
  • Changed by the allotment — the checking, the dispatch — the work itself
  • Lives on the order — so the answer is a look, not a phone call
  • Same truth for everyone — the desk, the salesman, the dealer, and you

Open the list: stage tabs, every order sitting under its own.

Everyone entitled to the answer can read it

Your desk sees every order.

Where it is, and who moved it — two different questions

This page's question is where the order stands. Beside the stage sits a different record answering a different question — who did what, and when — and that record has its own page, because the two are not the same thing.

The dealer stops ringing, and the desk stops relaying

When the status is readable, the morning status calls fall away — and the questions that remain get sharper.

Not "where is my order," but "why is this one still at checking?" A specific question about a specific stage is a question your team can actually act on.

Trail — SO/26/1184
AllottedHarjit S.Tue 3:12 PM80 of 120 · photo
CheckedRamesh K.Wed 9:05 AMswitched item caught
PackedSandeep K.Wed 6:20 PM12 boxes
DispatchedHarjit S.Wed 6:52 PMdocket GTI/2026/48213
Nobody wrote this. Each line is the act of doing the work.
Illustrative view. Times are to the minute, and no line can be edited after the fact.

An answer that does not need a phone call

Every order, wearing its stage, readable by everyone with the right to look — your team, your dealers, and you, wherever you are.

Pick any live order and answer "where is it" in one look.

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