SaleShade Operations · Replacements

What came back, in what condition, and what it is worth

Returns categorised as fresh, defect or damaged — each settled its own way — and the pile in the corner turned into a rupee figure you can recover.

The pile in the corner that everyone has stopped seeing

Every distributor in these trades has the pile.

So it goes into a corner, and most owners have written it off mentally without ever writing it off financially. That pile is money.

The old way1

It comes back

unsold, defective, or damaged somewhere
2

It waits on suppliers

who are in no hurry
3

Eighteen months pass

nobody knows whose it is or which brand
4

Written off mentally

and never written off financially

It just stopped looking like money.

Fresh, defect, or damaged — because the money moves differently

Every return is categorised at the bay, and the category decides everything downstream.

Replacement stock
Fresh128 pcs₹ 1.92 LCredit note · back to saleable stock
Defect46 pcs₹ 84,300Credit note · held for supplier
Damaged22 pcs₹ 31,600Debit note · back to the dealer
Holding ₹ 3.08 L awaiting settlement · drillable by date, customer, supplier and brand
A count is housekeeping. A value is a receivable sitting in your own godown.
Illustrative figures, shown to explain what the three categories hold.

At review, the desk sees each item's total split across the three, and can move quantities between categories — the total cannot change. Counting is physical work done at the bay.

Deciding what a return is commercially is desk work.

Counted at the bay
  • Physical work — done standing at the material
  • The total is what it is — and at review it cannot change
Decided at the desk
  • Commercial work — what a return IS, commercially
  • Quantities move between categories — never the total — the system keeps the two honest

The system keeps the two honest with each other.

The corner becomes a rupee figure

Every replacement entry accumulates into one position: what you are holding, by count and by value, drillable by date, by customer, by supplier and brand.

Every replacement is recorded — by brand, by date, by customer, with its value.

By count

Pieces awaiting settlement. Useful housekeeping, and the least interesting half of the number.

By value

A receivable you did not know you had, sitting in your own godown. This is the one place in the platform that points straight at recoverable cash.

Drillable

By date, by customer, by supplier and brand — so the figure can be taken to the party who owes it.

What was a corner you walk past becomes a number you can take to your supplier.

Warranty swaps join the pile — without vouchers

A faulty product replaced under warranty comes back too, through the service route — but no credit or debit note is in play, because the product was already sold and paid for.

The swap honours an obligation; the faulty unit simply joins replacement stock and is settled with the supplier later.

Dealer returns move money because stock is moving back up a commercial chain; warranty service does not.

Every return leaves a stamp

Received, categorised, reviewed, settled — who and when, with the receipt mechanics this module shares: pause-and-resume, accumulation, and the voucher number that ties the settlement to your books.

Trail — RPL/26/0341
ReceivedRamesh K.Mon 11:20 AMcounted at the bay
CategorisedRamesh K.Mon 12:05 PMfresh, defect, damaged
ReviewedPriya M.Mon 4:00 PM6 pcs moved fresh → defect · total unchanged
SettledaccountsWed 12:15 PMcredit note CN/26/0188
Nobody wrote this. Each line is the act of doing the work.
Illustrative view. Times are to the minute, and no line can be edited after the fact.

Ask the corner what it is worth

Categorised returns, settlements that match how the money actually moves, and the pile turned back into a number your accountant can chase.

Count one corner of your godown into the system, and read the figure it has been hiding.

Ask for a demo