Delivery and installation, recorded to the handover
The sale is won in the showroom; the reputation is made in the customer's home. The last mile gets a record — what left, who fitted, what was signed.
Judged where you are not standing
Everything the showroom does well happens in front of you — the display, the estimate, the close.
The last mile is the mile reputations are made on.
It is also, in most showrooms, the least recorded mile of the sale.
What left, who received, how it ended
The repair extends the record to the doorstep: dispatch proves what left and who took delivery; installation is photographed at the site and closed on the customer's own signed acceptance. The mechanisms live on their module pages:
What changes for the owner
The after-sales phone call changes character.
Follow one order from your gate to the customer's signature at a demo.
Ask for a demo"The boxes fell short"
Meets a dispatch record — what left, on whose vehicle, and who took delivery.
"The fitting was left incomplete"
Meets photographs and a signature taken at handover.
The balance payment
Stops hanging on goodwill, and the crew knows its work is seen.